"Hello Ma'am. This is So-And-So from Such-And-Such. I am calling regarding a note from Mr. Brian. I have tried to contact him and I think that he is too busy to pick up my call. This leaves me no choice but to talk to you. Is that okay?"
Seriously? I'm American. Yeah. You can talk to me about the size of the microwave in the house.
Side Note: We asked for a bigger one because it's so small a dinner plate fits but the splatter cover on top doesn't. We're feeding a family of 6. It's a bit undersized for this crowd. When the guy arrived he said, "Oh my God! That is ridiculous. And you have a big family. No, no, no. I brought the biggest one I can buy for you." We're all set with a nice microwave now.